As Kris was looking over the checking account entries
online she noticed one marked as pending for U-Haul. I though, no, that can’t be right. We closed that last month. So I went back and looked at June’s
statement, yep, there was a charge for U-Haul.
We had emptied out the Storage container in LaCrosse right before our
month was up and the account was supposed to have been closed. Apparently, the same person who “reserved” my
storage locker also “closed” my account there.
That resulted in me calling U-Haul to find out what the
hell the deal was and why I was giving them $200 of my hard earned money
now? Amazingly, when I called the
number, I didn’t get someone at the national switchboard (which is what usually
happens). I actually got the manager of
the site in LaCrosse. I asked him about
the charges and explained that they had now charged me for two months when I
didn’t have anything stored there with them.
Of course he apologized and gave me a story about how it is a crazy time
of year with college students moving things in and out and someone must have
forgotten to close the account when they moved the container back into place.
Not really my problem, now is it?
He said he would be crediting back the charges to my
account and I should see them show up in a day or two, but if I didn’t to call
back. Well you can bet I will. I swear, this whole ordeal was like an
episode of Seinfeld. I hope I don’t ever
have to do this again.
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