I spent the majority of the afternoon Sunday trying to get the wireless adapter hooked up to the TV but didn't have any luck. I followed the instructions and just couldn't get it working. I checked out a support website and posted my problem in the help forums and some guy gave me a suggestion, which I did. The router connected fine, and I hooked it up to the TV, but as soon as it hooked up to the router, all the computers lost their internet connection again. I was up and down the stairs to the basement where the router is located, restarting it, and then back upstairs restarting computers and by about 5:00 I had had enough and called it a day.
I don't know what I am going to do next. I might try looking for a Samsung wireless adapter and see if I can just use that to connect the TV. I only bought the NetGear adapter because Best Buy didn't stock the Samsung one, but that might be my only choice at this point.
Showing posts with label Internet. Show all posts
Showing posts with label Internet. Show all posts
Monday, April 30, 2012
Friday, April 13, 2012
Not So Smart TV
Another project I have been working on while recouping from my surgery is figuring out the new television. It is a Samsung and a Smart TV, like they show in the commercials. Alison wants to be able to talk to the TV and wave her hand to make it do things.
So I took out the manual to read up on it and if I install a wireless LAN adapter, I should be able to do a bunch of things with it via the internet. Unfortunately, Samsung doesn't include the adapter with the TV, it has to be purchased separately. So I headed back to Best Buy and of course, they don't carry the Samsung adapter. What is even worse, is that they are not interchangeable between TVs. But what they did have was an adapter that I could hook into the TV with an ethernet cable that will pick up the signal from my wireless router.
I spent about four hours messing with it on Wednesday, and couldn't get it to pick up the signal. Then I finally realized that I didn't have the WPS enabled on the router. Once I did enable it, it worked for about 5 minutes, and while I was resetting everything, it lost the signal again. And once the signal was lost, all the computers and ipods, etc. that used the router lost their signals too. After an hour, I figured it out and was able to reconnect everything, everything except the TV that is. But I figured I would lweave it alone and work on it again in Thursday.
On Thursday, I plugged the adapter back in, but didn't enable it, or so I thought. I was busy doing some other things around the house and when I was able to sit down and look at it, I noticed that once again, all the computers in the house had lost their internet connection. I finally just completely unplugged it figuring this was going to be something I would need quite some time to figure out. I then spent the next hour or so resetting the router and reconnecting all the computers AGAIN.
So right now, our Smart TV is not very smart. I know that based on all the instructions I have it should be working, or I should be able to get it working. I am just going to need some time to work this out. I should be able to figure things out.
So I took out the manual to read up on it and if I install a wireless LAN adapter, I should be able to do a bunch of things with it via the internet. Unfortunately, Samsung doesn't include the adapter with the TV, it has to be purchased separately. So I headed back to Best Buy and of course, they don't carry the Samsung adapter. What is even worse, is that they are not interchangeable between TVs. But what they did have was an adapter that I could hook into the TV with an ethernet cable that will pick up the signal from my wireless router.
I spent about four hours messing with it on Wednesday, and couldn't get it to pick up the signal. Then I finally realized that I didn't have the WPS enabled on the router. Once I did enable it, it worked for about 5 minutes, and while I was resetting everything, it lost the signal again. And once the signal was lost, all the computers and ipods, etc. that used the router lost their signals too. After an hour, I figured it out and was able to reconnect everything, everything except the TV that is. But I figured I would lweave it alone and work on it again in Thursday.
On Thursday, I plugged the adapter back in, but didn't enable it, or so I thought. I was busy doing some other things around the house and when I was able to sit down and look at it, I noticed that once again, all the computers in the house had lost their internet connection. I finally just completely unplugged it figuring this was going to be something I would need quite some time to figure out. I then spent the next hour or so resetting the router and reconnecting all the computers AGAIN.
So right now, our Smart TV is not very smart. I know that based on all the instructions I have it should be working, or I should be able to get it working. I am just going to need some time to work this out. I should be able to figure things out.
Sunday, March 11, 2012
Back Online
Hooray! The new modem is hooked up and we are back online and have phone service again. The technician got here and took one look at how I had things hooked up and asked me “where is the incoming line?” Which is what I was wondering. There are two plugs coming in from the phone line that go into the modem, or are supposed to be. But I showed they guy the installation instructions and it said to disconnect them. I had everything plugged in the way the instructions said, and I was trying to convey that to the person in India last night, but I wasn’t getting my message across (which is why talking to technical support halfway across the globe sucks).
The technician simply plugged in the lines after lengthening the plugs a bit and then we just needed to wait for the setup process to complete. I even showed him the instructions I had, and he said he had never actually looked at the instructions for any of the “self-install” setups, but the ones I had were definitely not correct. I didn’t even need to call the 877 number that they had on the instructions to activate it
After about 15 minutes our service was restored. The technician went out to check the lines once we were sure all the phones were working and I had internet service on all the computers. When he got to the house he said he ran some test on our line before he came to the door and saw that our service had been interrupted about 5 times since midnight. We had a similar problem a year and a half ago and it turned out some squirrels had chewed through some lines and that was the cause of the service lapses. He said he was going to go run his tests, and we might lose our signal for a few minutes while he was testing things, but it wouldn’t take long.
When all was said and done, he said that there were wet lines, or something like that, and that he would need to put in a request for line service. They would be out in a day or two and take care of fixing the lines. So for now, I think we have things running again.
The technician simply plugged in the lines after lengthening the plugs a bit and then we just needed to wait for the setup process to complete. I even showed him the instructions I had, and he said he had never actually looked at the instructions for any of the “self-install” setups, but the ones I had were definitely not correct. I didn’t even need to call the 877 number that they had on the instructions to activate it
After about 15 minutes our service was restored. The technician went out to check the lines once we were sure all the phones were working and I had internet service on all the computers. When he got to the house he said he ran some test on our line before he came to the door and saw that our service had been interrupted about 5 times since midnight. We had a similar problem a year and a half ago and it turned out some squirrels had chewed through some lines and that was the cause of the service lapses. He said he was going to go run his tests, and we might lose our signal for a few minutes while he was testing things, but it wouldn’t take long.
When all was said and done, he said that there were wet lines, or something like that, and that he would need to put in a request for line service. They would be out in a day or two and take care of fixing the lines. So for now, I think we have things running again.
Wednesday, November 10, 2010
Connection is Down
Back in August (or was it September?) we had a problem with our internet connection/TV with our AT&T U-Verse. Our gateway went out completely. The result was that we needed a whole new gateway installed. It took about a day to get a technician out here and get it taken care of.
Ever since at least once a week we had been having a problem with the TV going out. Going into the basement, the gateway was completely out. All it took was a little bit of wiggling of the cable that was plugged into the gateway and it would come back on. Well it went out last night and I couldn't get it back on. That meant no internet connection, no TV, and no phone. That just wasn't going to work.
I had to call from work on my cell phone and luckily the guy I spoke to managed to get us an appointment the next day. And being only 10-15 minutes from home, I was able to just run home when the guy called and said he would be at our house in 20-30 minutes. Well he came in and switched out the gateway again, and the battery backup. It took about 30 minutes, but everything was up and running again. good thing too. I think without TV or an internet connection we were going stir crazy (we can do without the phone).
On the plus side, it did allow me time to watch a few movies that I have on DVD that I hadn't seen yet, but had been wanting to.
Then later in the day Kris called to tell me the AT&T technician called and said they were going to be working on the lies in the area, something about squirrels chewing thru some lines and bypassing the area for now, but they would be working on it for the next day or so.
Ever since at least once a week we had been having a problem with the TV going out. Going into the basement, the gateway was completely out. All it took was a little bit of wiggling of the cable that was plugged into the gateway and it would come back on. Well it went out last night and I couldn't get it back on. That meant no internet connection, no TV, and no phone. That just wasn't going to work.
I had to call from work on my cell phone and luckily the guy I spoke to managed to get us an appointment the next day. And being only 10-15 minutes from home, I was able to just run home when the guy called and said he would be at our house in 20-30 minutes. Well he came in and switched out the gateway again, and the battery backup. It took about 30 minutes, but everything was up and running again. good thing too. I think without TV or an internet connection we were going stir crazy (we can do without the phone).
On the plus side, it did allow me time to watch a few movies that I have on DVD that I hadn't seen yet, but had been wanting to.
Then later in the day Kris called to tell me the AT&T technician called and said they were going to be working on the lies in the area, something about squirrels chewing thru some lines and bypassing the area for now, but they would be working on it for the next day or so.
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