Gonna Be A Long Night

Kris called me today at work and said her computer started acting up. She was working on it reading some emails when it just started slugging along. She rebooted and ever since it just locks up. Obviously she picked up a virus or something someplace. The problem is that now I have to get it figured out. I ran the malware and anti-virus programs, and nothing. So I'm not sure what to do next, but I know I want to get it figured out before I go to bed. It's going to be a long night!