Tuesday, September 6, 2011

Technical Support

My replacement DVR box showed up on Friday. I happened to take it out of the box and plugged it in right away. After it was all hooked up and not working, I looked at the packing slip... DO NOT install your new equipment prior to 8:00 on 9/6/11. OOPS! I tried calling AT & T to see if there was something they could do. I mean, what is the use of having the thing sit here for four days before I can use it? Well the tech support guy (Orlando) was nice enough, and he explained that there really wasn't anything he, or the technical support department could do, so I guess I just have to wait. Man, what a drag!

At least the old DVR is working for now and I can at least record a thing or two until the new box becomes operational.

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